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October 16, 2008

eBay's search outage

**Updated to more correctly reflect the time of the outage. Details from eBay here.

Today eBay's search engine has been down for a couple of hours (see screen shot below).

The good news is that the paid-search advertising seems to be running just fine.  Maybe this is just a test to see how the site monetizes with 100% ads vs. all those annoying listings+gmv and what-not? 

What's also interesting is since the home page is very search driven it's causing all kinds of wacky behavior there too.

I'm getting increasingly concerned that all of the changes plus the influx of fp30 listings plus bugs upon bugs that are taking weeks to fix have so destabilized the search code that eBay can't get it stable for Q4.  Wait, we're in Q4..., ok, Thanksgiving++.

My advice to sellers - go buy some Yahoo! keywords in the US if you want some eBay exposure. While search is down they are getting all the traffic you paid listing fees for.

Search_down_ads_up

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Comments

LOL yahoo keywords.
As Cramer puts it....sell,sell,sell (ebay)

And my advice to you would be to sell your shares in eBay stock before you embarrass yourself even further.

Nice to see I'm not the only one who freaked out.

I was thinking this morning that PPC can work on eBay search terms do not bring up product on eBay. But this isn't exactly what I had in mind...

Search works just fine for me :L.

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